DELIVERY POLICY

LOCAL DELIVERY TERMS

Everything you need to know about Doug Ashy local delivery - fees, scheduling, access, and what to expect when your materials arrive.

LOCAL DELIVERY AT A GLANCE

Doug Ashy delivers building materials with local trucks, local drivers, and service built around your project and your schedule.

Local delivery is available within 50 miles of the fulfilling Doug Ashy store, with extended delivery available for projects farther away.

*Contractor and commercial-account delivery pricing may be subject to separate account terms or project-specific arrangements.

Local delivery is curbside. If materials need to be moved beyond the standard drop-off area, additional hourly charges may apply.

Projects requiring a boom truck and operator are charged an additional $200 per hour.

Coordinate your delivery with your local Doug Ashy team based on project timing, material needs, and availability.

Prefer to pick up your order? In-store pickup is available at no additional charge.

Delivery Location & Access: Deliveries are made to a safe, accessible location. Requests to move materials beyond the standard drop-off area may result in additional charges. Doug Ashy is not responsible for damage to lawns, driveways, landscaping, or other property caused by access beyond the standard delivery point.
Delivery Windows: Deliveries are scheduled based on availability; an estimated window will be provided. Exact times cannot be guaranteed.
Blocked or Unsafe Sites: Unsafe or blocked locations may result in delays or alternate arrangements.
Signature Requirement: A signature is required unless waived in advance. If delivery is left unattended, Doug Ashy is not responsible for theft, damage, or weather-related issues.
Additional Fees: Remote or hard-to-access locations may incur extra charges, disclosed before delivery.
Re-Delivery Charges: May apply if we cannot deliver due to incorrect address, locked gates, or inaccessible sites.
Special Handling: Large loads (e.g., decking, lumber bundles, bulk building materials) may require unloading equipment or assistance.
Damaged Deliveries: Any damages must be reported at the time of delivery if a signature is required.

Questions about a delivery? Contact your local Doug Ashy store - find a location.

Add the equipment you need to your delivery and keep your project moving without making a separate trip. Daily and weekly rental rates are available.